This legal statement contains information on the following:
Last updated: 12 Dec 2019
If you have any questions or concerns about our use of your personal data, then please contact us using the contact details provided at the bottom of this Policy.
What does Hogan Holidays do?
Hogan Holidays is a luxury hotel, Holiday homes, villas booking platform headquartered in the United Kingdom. Our service enables adventurers to book global luxurious hotels from the comfort of thir home by been guided by one of our travel experts that take all your planning and searching for hotels and holidays, we take the hassle away.
For more information about Hogan Holidays, please click here.
What personal data does Hogan Holidays collect and why??
The personal data that we may collect about you broadly falls into the following categories:
Certain parts of our website may ask you to provide personal data voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to subscribe to marketing communications from us, and/or to submit enquiries to us or to set up membership with us. We may ask you to provide your credit card/ debit card information to facilitate a hotel booking and or sign up to the Hogan Holidays club. In limited circumstances, we may also collect your health data, which are considered special categories of data under GDPR. For example, you may provide us with details of a disability so that we can arrange for appropriate access within your booking location. The personal data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.
When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal data under applicable data protection laws.
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information, for example, data we collect for fraud prevention. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
From time to time, we may receive personal data about you from third party sources (including Experian, Facebook, Google and Mosaic), but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties include profiling, address and interests data and we use the information we receive from these third parties to personalise our services, maintain and improve the accuracy of the records we hold about you.
Use of your personal data
We will use personal data for a number of purposes, including:
If you communicate with us via the internet then we may occasionally use email to contact you about our services and products. When you first provide personal information to our website or to one of our agents, we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can always send us an email at any time to change your preferences.
If you are an investor in Hogan Holidays, we will email you with company updates, investor notices and other information relating to your investment. Opting-out of marketing communications will not prevent you from receiving these communications. These communications are part of our business as usual approach. They form part of our agreement with you as an investor and are not considered marketing communications.
Your data protection rights
If you are a resident of the European Economic Area, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Disclosure of personal data
We may disclose your personal information to the following categories of recipients:
Legal basis for processing personal data (EEA visitors only)
Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it.
However, we will normally collect personal data from you only (i) where we need the personal data to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal data from you or may otherwise need the personal data to protect your vital interests or those of another person.
If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data).
If we collect and use your personal data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.
Protection of your personal data
We maintain appropriate technical and organisational measures in order to protect personal data. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal data and includes following certain procedures in order to ensure compliance with the GDPR: the use of encryption, password compliance, firewall and penetration testing, breach handling, employee training and security, and much more.
International data transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
Specifically, our website servers are located in London, and group affiliate is located in the USA and Ireland, UK. We also use third party service providers and partners operate around the world. This means that when we collect your personal data we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Policy.
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested, administer your Hogan Holidays or Blacksmith membership, or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If you would like any more information, or if you’d like to contact us about this Policy then please write to:
You can call us on 0203 3725359
Send us a letter
79 Underhill Road
London SE22 0QR
Or email email@example.com
We may amend this Policy from time to time, in which case the amended version will be published on our website. This Policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations. You can see when this Policy was last updated by checking the “last updated” date.
This website and our app may contain links to other websites. Such links are provided solely for your convenience. Hogan Holidays Ltd is not responsible for the security practices of such websites